Effective Date: April 13, 2023

At myrrha.space, we craft handmade natural cosmetics with care for your health and the environment. We deeply value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while interacting with our online store at https://myrrha.space.

1. What Data We Collect
We collect only the data necessary to provide our services and enhance your experience with MYRRHA.SPACE. This may include:
1.1. Data You Voluntarily Provide:

• First and last name.
• Email address (optional).
• Phone number.
• Delivery address.

Personal data (full name, phone number, delivery address, email) are stored and processed on the servers of the Tilda platform, the payment service ЮKassa and Tilda CRM. All providers ensure data localization in the Russian Federation and compliance with the requirements of Federal Law No. 152 "On Personal Data".

Payment data is processed by a third party (ЮKassa) and we do not collect it.

1.2. Data Collected Automatically:

• IP address, device type, and browser.
• Information about visited website pages (e.g., viewing a scrub product page).
• Cookie data to analyze preferences and improve website functionality.

1.3. Data Provided When Contacting Support:

• Messages sent via feedback forms, email, or messengers.
• Order-related information to address inquiries (e.g., returns or exchanges).

2. How We Use Your Data
We use your data solely for the following purposes:
2.1. Order Processing:

• Fulfilling and delivering orders (e.g., shipping a hemp scrub to your specified address).
• Confirming payments and providing receipts.

2.2. Communication with You:

• Responding to your inquiries via email, phone, or messengers.
• Sending order status updates (e.g., “Your MYRRHA.SPACE order has been shipped”).
• Informing you about promotions and new products (only with your consent).

2.3. Improving Store Operations:

• Analyzing website behavior to optimize user experience (e.g., simplifying the purchase process).
• Collecting feedback on products to enhance their quality.

3. How We Protect Your Data
We take all necessary measures to ensure the security of your data:
3.1. Technical Measures:

• We use encryption (SSL) to protect data during transmission on our website.
• Data is stored on secure servers with restricted access.

3.2. Organizational Measures:

• Only authorized MYRRHA.SPACE employees with confidentiality obligations have access to your data.
• We regularly update our security systems.

3.3. Limited Data Sharing:

• We do not sell or share your data with third parties, except when necessary to fulfill orders (e.g., providing delivery details to courier services).
• All partners (payment systems, delivery services) are contractually obligated to maintain confidentiality.

4. Sharing Data with Third Parties
We may share your data only in the following cases:
4.1. To Fulfill Orders:

• Courier services receive your name, address, and phone number for delivery.
• Payment systems receive minimal data to process payments (we do not store full card details).

4.2. Legal Requirements:

• If required by Russian legislation (e.g., pursuant to a court order).

5. Your Rights
You have full control over your data. Under Federal Law No. 152-FZ “On Personal Data,” you can:
5.1. Request information about the data we store.
5.2. Correct or update your data (e.g., provide a new delivery address).
5.3. Request deletion of your data (except for data we are legally required to retain, such as for tax reporting).
5.4. Opt out of marketing communications at any time by clicking “Unsubscribe” in emails or contacting us.
To exercise these rights, please contact us at myrrhaspace@yandex.ru.

6. Cookies and Analytics
We use cookies to enhance your experience on our website:
6.1. Functional Cookies: Store your preferences (e.g., items in your cart).
6.2. Analytical Cookies: Help us understand which products (e.g., scrubs, oils) you prefer, allowing us to improve our offerings.
6.3. You can disable cookies in your browser settings, but this may affect website functionality.

7. Data Storage
7.1. We store your data only as long as necessary to fulfill orders or comply with legal requirements (e.g., retaining accounting records for 3 years).
7.2. After this period, data is deleted or anonymized.

8. Contact Information
If you have questions about privacy or wish to manage your data, please contact us:
Email: myrrhaspace@yandex.ru
Phone: 8 (993) 321-58-49

9. Policy Updates
We may update this Privacy Policy to comply with new laws or enhance data protection. All changes will be published on the website with the effective date. For significant changes, we will notify you via email.